Location: Cincinnati, OH
Salary Range: $20.00 per hour + Full Benefits
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Customer Service Representative for an exciting opportunity in the corporate services industry.
Our client is a well-established organization known for their commitment to exceptional customer experiences, employee development, and internal growth. They take pride in investing in their team, offering ongoing training, clear career progression, and a supportive, team-oriented office environment where employees can build long-term careers.
What’s In It for You?
- Competitive pay at $20/hour
- Full benefits package
- Stable, fully in-office position with a collaborative team
- Training and mentorship from an experienced leadership group
- Real opportunity to grow within a foundational corporate organization
- Positive workplace culture that values customer service excellence
- Serve as the first point of contact for customers via phone and email
- Respond to inquiries, resolve issues, and provide product/service information
- Accurately document interactions and update internal systems
- Work closely with internal departments to ensure timely solutions
- Maintain a high level of professionalism and customer care
- Support administrative and service functions as needed
- Minimum 1 year of customer service experience
- Strong communication skills—both written and verbal
- Professional, friendly, and customer-focused attitude
- Ability to multitask in a fast-paced office environment
- Comfortable learning new systems and processes
- Reliable, team-oriented, and eager to grow long term
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